It is extremely important to find a good property manager. Even then you should keep track of everything that is being done with your property. Remember this is a business…your business. If you aren’t careful, you’ll see your investment become a liability.

Although what a property manager charges is important, even more important is what you get. On average we pay 8% a month on collected rents. You may find someone that will charge you only 5%, saving you money, and in return they may destroy your business. To date, we have not found a good property manager that only charges 5%. Saving money isn’t as important as hiring the right property manager that will properly take care of your investment.

Your goal is to:
• Decrease expenses – utilities, repairs, etc.
• Avoid tenant turnover.
• Raise rents to keep up with current market rent rates.

Property managers are not your business partners. They work for you! They can make recommendations but that’s it. Consult them as a resource but you must make the final decisions.

It’s very important that you explain to them how you want things done. Then you must pay close attention to be sure they are doing what you’ve asked.

Every time a property manager says you need to repair something you should ask why. We were told once that the kitchen light was broken. Before sending the handyman to repair it, I asked them to first ask the tenant to check the light bulb. Believe it or not, simply changing the light bulb fixed the problem. You want your property managers to only send repair personal when absolutely necessary.

Anytime a repair is made on your property, be sure to get a copy of the invoice from the property manager. Look at the invoice to verify that your properties address is on it. If you have any questions about the repair, the contact information will be on the invoice allowing you to call the repairman. Unfortunately there are dishonest property managers. They will charge you for things don’t exist so that they can make some extra money. Keep track of everything and verify it all.

The repair people can be your eyes. Be sure the property manager has them pay attention to how the property looks and report back.

You want tenants, but only good tenants. Be sure the management company is only bringing in qualified tenants that will pay the rent and take care of the property. Always approve the tenant yourself. Don’t trust it to someone else. Have the property manager discuss the potential tenant with you. Talk about their credit score, if employment was verified, how much money the tenant makes, the back ground check, etc.

You will get bad tenants, it’s part of the business, but you will lower the number of bad tenants that you get by doing proper due diligence on them before allowing them in your property.

Be Sure That Your Property Manager Is Strict! No excuses should be accepted as to why the tenant hasn’t paid rent. The bottom line is they should pay rent or move out. Otherwise the property manger must evict them immediately.

We own a 4-plex in Arkansas. One tenant was late one month. Then two tenants were late. I was busy at the time so I let it go. Then three tenants were late. At this point, busy or not, I needed to call my property manager to see what was going on. She said, “well they’re all having trouble paying the rent….but they called me to say they’d be late!” I told her I don’t care if they call to say they’re going to be late. If they are late you must start the eviction process. That sounds harsh but over the years we’ve learned we have to be. Tenants will take advantage of you if you let them. I told the property manager to send all four units a letter stating that if they were ever late they would be evicted. No excuses. The next month every unit paid on time and they have ever since.

Most tenants understand that the most important thing is to keep a roof over their heads. However, if you let them make another expense the priority, they will. They’ll pay that expense first and hopefully pay you when they can if there is money left.

The other thing we’ve learned over the years is that by allowing the tenant’s to pay the rent late each month you are actually hurting them. If you let them get behind and pay late one month, then usually it will be harder for them to pay on time the next month. What happens many times is they’ll pay later and later each month and eventually get so far behind that they can’t catch up. At that point you have no choice but to evict them, and in my opinion it’s your fault because you set them up to fail. The rule of thumb is they must pay the rent on time, or at least by the 3-5 day grace period. If not, then your property manager needs to understand that they must start the eviction process. When tenants see that you are serious, they’ll usually pay on time.

Be sure that your property managers understand that they are not ever to give the tenant your name or contact information. Make this very clear!

We like to always add fire extinguishers in each home or unit we own. Just be sure that you know how long the extinguishers should last and replace them as needed. There may be legal ramifications in your state when adding fire extinguishers so be sure to discuss this with an attorney that practices real estate law in the state the property is located. You should also run this buy your insurance carrier.

Most tenants will forget about changing the smoke detector batteries and replacing heating and AC filters so it’s a good idea for you and the property manager to keep track and have them regularly changed. Whoever replaces everything should also inspect the property while they are there to verify that the tenants are taking good care of your property.

It can be very helpful for you to use a property manager to manage your properties, however, you must oversee them. Don’t make the mistake of not paying attention to what is happening to your investment.

One of the keys to succeeding in information product creation is to break the process up into discrete steps. This frequently isn’t an instinctive reaction for the typical information marketer. Especially on the internet where small sized learning products are the norm.

However, it is extremely important to your ultimate success. In fact, I would go so far as to say that if you don’t do this you probably won’t succeed… even when you are starting out let alone as you move forward.

Your product creation system should do this for you if only to help you to understand the overall task.

But why?

In this article, I’m going to ignore chunking and focus on the practical aspects. That’s not to say that chunking isn’t important. It is. It’s important to understanding and to learning the process. But while you can use the same chunks as you move forward, long term your focus needs to be on the operation of the system not the understanding of it. Unless of course you are constantly training new people!

So why is chunking important to long term use of the product creation process? (Yes, I know systems design uses a different term for this process but I’m not teaching you systems design. So I’m going to use the word learning content designers use.)

The first reason that having individual discrete tasks is important is one of schedule estimation. Frequently it is very difficult to estimate how long the total task of creating a product will take. After all, the size and type of the products matters as does the number of products in your product funnel. And those are just the most obvious elements. However, estimating a discrete task is often much easier. The total can then be estimated as the total of the discrete tasks.

Secondly, scheduling a large task can be problematic. However, by segmenting the task into a number of discrete tasks, you gain a much greater flexibility in scheduling. Not only that but as your business begins to add people you are able to schedule multiple people to the product creation.

Finally, segmenting a large task into smaller discrete tasks allows you to have much better control over the product creation. This affects two different areas — status and quality.

By segmenting your process into discrete tasks you are able to schedule and record the progress at much more detailed level. As a result you are more in control of the status of the product creation. You know what everyone is doing. When they should complete it. And how much it should cost. You also know exactly what has been done.

You also improve your overall quality. Instead of waiting until everything is done you can check quality as you go. This allows you to immediate react to low quality products without absorbing their costs. This means that you have less rework and your rework costs less. And if the product is not going to meet its quality requirement you will know about it in time to stop the development, change the requirement or fix the product.

While listening to the radio today, I heard this one bit on a morning talk show, one of the DJs was talking about the concept of humility. What he was saying was that leaders take full responsibility for everything that goes wrong in a business, but does not hesitate to give credit away when things go right. It got me thinking about home based businesses and how that relates. As a matter of fact, one of the biggest struggles in a home based business is…CONSISTENT ACCOUNTABILITY IN YOUR HOME BASED BUSINESS!Clearly, these two ladies are working the opposite angle of what we’re talking about! However, all fun aside, it is a very important component that I believe most home based business owners are missing in their repertoire of skills. Why do I say that? Because most home based business owners are formerly employees and are used to being HELD ACCOUNTABLE but not necessarily involved with BEING ACCOUNTABLE.There’s a big difference between these two simple differences in wording. Being held accountable means someone else is always following up with you to make sure you are getting your task items, goals, or action lists completed. It means someone else is taking the initiative to make sure you are taking the steps necessary to succeed in your home based business.However, being accountable means that you are taking the initiative to make sure you are getting your own action items completed, AS WELL AS making sure your organization is doing the same. We are our own worst enemies when it comes to a home based business, because we are tasked with the journey of seeking to become an entrepreneur. That means that we need to take success on by ourselves, on our own (making our own schedule, organizing our days, being diligent in self-motivation and self-learning).Again, the employee bit is to blame. When you work for someone else, little things are “out of sight, out of mind” because someone else is responsible for handling it. However, in your own home business, you need to be aware and knowledgeable of all the “ins and outs” of your craft, whether you are ready or not. As one of the great entrepreneurs of home based businesses put it, “you don’t know what you don’t know because you never knew that you needed to know it!”So how do you implement an efficient system of accountability?The first step is to have a list of daily goals that you need to accomplish. If you don’t have goals, then you should find out why they are so integral to success. You can visit my blog to find entries on that if you wish. The next step is easy: complete your list every day! Make it a habit to accomplish those goals every day and you will witness firsthand your business EXPLODE! However, what business owners struggle with is consistency.I find it so funny that people say that they are their own worst critics and their own worst enemy, but when it comes to doing things that will set them up for the future, they go easy on themselves. WHY GIVE YOURSELF AN EASY EXIT BY SUCCUMBING TO EXCUSES? The best of the best make it happen, regardless of what stands in their way. That is why they are where they are. They don’t allow themselves to have excuses because they know that every day they fail to accomplish their daily action plan is another day further that they have pushed away their dreams and aspirations. How does that make you feel? Hopefully, that makes you feel sad… be driven!What are some methods to stay accountable?- Accountability buddiesFind someone of like mind who is interested in success, and grab on to one another and help each other take your businesses to the top. Driven people should always associate with other driven people, and a great accountability method is to have you and your partner call each other a couple times a week to make sure you are both staying on task.- Failure statementsA self-motivation method to psyche yourself up could be to create a failure statement to read to yourself every day that you don’t accomplish your daily tasks. It can go something like “I did not accomplish what I set out to do. I guess (insert your “why” here) just wasn’t important enough to me today.” For visual and emotional people, this works wonders.- Point systemThis is something to implement in a group setting in your home based business. It’s almost like a game of friendly competition to see who can succeed more and faster. You create a series of result-producing activities and you assign point values to them. Every time you or a teammate completes the task, you get that point value. You add up your points daily and report either your daily or weekly scores on a group conference call. This method is to directly squeeze the inherent pride inside you to motivate you to take action, lest you be embarrassed in front of your group.